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Charming and Disarming

  • Yakima Valley Museum 2105 Tieton Drive Yakima, WA, 98902 United States (map)

TEDxYakimaSalon Season 5 Winter

When communication happens but the speaker and the listener have a mismatch in culture, context, or meaning miscommunication can occur. Real-life examples and practical tips for addressing mismatch communication are provided in this charming and disarming talk. Dr. Ross is nationally known as a leader in higher education, especially in the field of cross-cultural communication.
KEYNOTE SPEAKER: Dr. Kathleen Ross

KEYNOTE SPEAKER: Dr. Kathleen Ross

BIO

Dr. Ross is nationally known as a leader in higher education, especially in the field of cross-cultural communication. In 1982, she became the founding president of Heritage University, where she oversaw its growth from 85 students to more than 1400. Today, she is working to share the success of the Heritage model with colleges and universities throughout the United States. In 2018, Harvard University Press published her book based on work with first-generation-to-college student research assistants, identifying often-overlooked needs of these students. Breakthrough Strategies: Classroom-Based Practices to Support New Majority College Students received wide visibility and speaking requests from universities nationally.

Dr. Ross has received numerous awards, including the 1989 national Harold McGraw Prize in education, the 1995 Washington State Medal of Merit, and in 1997 she was named a MacArthur Foundation Fellow, the so-called "Genius Award." She has received honorary degrees from more that a dozen colleges and universities. Dr. Ross holds a B.A. degree from Fort Wright College (predecessor to Heritage University), an M.A. from Georgetown University and a Ph.D. from the Claremont Graduate University. At Claremont, she did her dissertation on cultural factors affecting the success of American Indian students in higher education. She has been a member of the Catholic order of Sisters of the Holy Names of Jesus and Mary since 1982.

Earlier Event: December 14
Form and Circumstance
Later Event: April 19
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